Reviews

I recently had the pleasure of working with Chill Factor Cooling and Heating, and I must say the experience was exceptional from start to finish. After enduring years of frustration with our outdated and undersized air conditioning system, my family and I decided it was time for a change. We solicited estimates from seven different companies across Inland Empire, but it was Chill Factor that truly stood out. From the initial consultation, Chill Factor demonstrated a level of professionalism and expertise that was unmatched. Unlike other companies, they took the time to thoroughly assess our needs by measuring the airflow from our vents, ensuring that their recommendations were tailored to our specific situation. This attention to detail instilled confidence in their assessment and ultimately led us to choose Chill Factor for the job. Alex and his team provided us with several options that fit our budget and requirements, allowing us to make an informed decision without feeling pressured. Once we settled on the right solution, the installation process was completed swiftly and seamlessly within a week. Throughout the installation, the team maintained a high standard of professionalism, and Alex personally ensured that we were satisfied with the results. Since the new system has been installed, the difference has been remarkable. Our home is now consistently cool and comfortable, and we've noticed a significant decrease in our monthly electric bills, which is an added bonus. My family couldn't be happier, and I am particularly grateful to Chill Factor for delivering on their promises and exceeding our expectations. Additionally, Chill Factor offers financing options, making it easier for homeowners to invest in their comfort without delay. Alex wisely pointed out that delaying such improvements could result in higher costs down the road—a piece of advice that resonated with us. In conclusion, I wholeheartedly recommend Chill Factor Cooling and Heating to anyone seeking reliable and professional HVAC services in Southern California. Thank you, Alex, and the entire team at Chill Factor, for your outstanding work and for transforming our home into a cool oasis during these hot summer months. Rating: 5/5 stars

I’ve waited a week to review, because I believe in honest reviews! My air has never worked better, I’ve lived here 17 yrs and never have I ever been cold in my home during summer until now. (Thermostat set 71 now 73-74). I literally feel the air flowing in every room! Chill Factor did an amazing job, their staff is super friendly and kept everything very clean. Alex explained everything that was going on with my old unit and even the process to install the new unit and what the cost was upfront. They provided financial assistance company’s to help with low interest and terms to fit my budget. Thank you so much! Please look at before and after photos…amazing work!

Very professional and friendly. Quick response to my air conditioning needs. Work, set up, and tear down very neat and clean. I would definitely recommend the Chill Factor Cooling and Heating.

Truly best customer service and affordable prices. My mother's house had an issue with the AC where we couldn't figure out why it wouldn't start. I reached out to Chill Factor Cooling & heating and they were able to send someone out right away to asses the issue. There was an issue with the wiring but they were able to fix it the same day. My mom called me right after Alex and his team left to tell me how happy she was with the work and how respectful and nice the workers were, to which they reminded her of family. Definitely recommend this company 100% for those who need it!

Chill Factor came to do Maintenance to my AC, They were on time and very professional. They took their time to check the unit and left everything very clean and organized. They took pictures and explained everything very clearly